Run customer operations on WhatsApp

Nourri Engage connects WhatsApp conversations to your business systems — enabling bookings, payments, service requests, and automated workflows.

CONVERSATIONS 📅 Book 💰 Pay 💬 Ask Confirm WhatsApp Interaction Layer Nourri Engage BUSINESS OPERATIONS 📋 Create Order 💳 Process Payment 🎫 Issue Ticket 🔄 Update Account 🎧 Open Support Case ✉️ Send Confirmation Partner APIs MoMo Pay Support Inbox WhatsApp API Connected Systems
Powering operations for

Turn customer messages into business actions

Your customers already use WhatsApp. Nourri Engage makes it your most powerful business channel.

Notifications

Payment confirmations, booking reminders, delivery updates. Reach customers on the channel they check most, with rich messages they actually open.

Transactions

Collect payments via Orange Money and MTN MoMo without customers leaving the conversation. From ticket purchases to loan repayments.

Customer service

When self-service isn't enough, conversations route to your team. Shared inbox with full context, assignment, and real-time collaboration.

Customer journeys

Guide customers through multi-step processes: onboarding, bookings, account management. Structured WhatsApp Flows that feel native.

Built for businesses across Africa

Live deployments powering real operations today.

Transportation

SpidTix

Passengers book seats, pay via mobile money, and receive digital tickets — all inside WhatsApp. Agencies manage routes and track sales from a dashboard.

Microfinance

MFIDigit

Members check balances, repay loans, and receive reminders on WhatsApp. MFIs onboard in days and manage operations from a branded portal.

Telecoms & Payments

MTN · Orange

Integrated mobile money payments with Orange Money and MTN MoMo. Customers pay within conversations — no USSD codes, no app switching.

Retail & Commerce

Zuwaa · Nourri Express

Product browsing, ordering, and checkout on WhatsApp. Delivery updates and customer support in the same thread.

Your customers already moved on from SMS

SMS gets ignored. WhatsApp gets opened. Meet customers where they already are.

SMS & USSD
Text-only messages
One-way alerts
No payments
No structured flows
Call center for support
WhatsApp + Engage
Rich media, buttons, and documents
Two-way conversations
Mobile money payments in-chat
Guided multi-step journeys
Shared inbox with full history

Go live in weeks, not months

We handle the WhatsApp infrastructure so you can focus on your business.

1

Connect your number

We provision your WhatsApp Business Account, configure webhooks, and set up encryption.

2

Design your flows

We build customer journeys for your use case — bookings, payments, onboarding, support.

3

Integrate your systems

Your APIs, databases, and payment providers connected and kept in sync.

4

Launch and scale

Go live with a dashboard to monitor conversations, payments, and performance.

Ready to get started?

Tell us about your use case. We'll show you how WhatsApp can work for your business.