Run customer operations and engagement on WhatsApp
Nourri Engage connects WhatsApp interactions to your systems — enabling bookings, payments, service requests, and targeted customer engagement.
Turn customer messages into business actions
Your customers already use WhatsApp. Nourri Engage makes it your most powerful business channel.
Notifications
Payment confirmations, booking reminders, delivery updates. Reach customers on the channel they check most, with rich messages they actually open.
Transactions
Collect payments via Orange Money and MTN MoMo without customers leaving the conversation. From ticket purchases to loan repayments.
Customer service
When self-service isn't enough, conversations route to your team. Shared inbox with full context, assignment, and real-time collaboration.
Customer journeys
Guide customers through multi-step processes: onboarding, bookings, account management. Structured WhatsApp Flows that feel native.
Promotions
Send targeted campaigns, product announcements, and special offers — with rich media and direct response buttons.
Customer engagement on WhatsApp
Reach customers with promotions, reminders, and updates.
Promotions
Launch product campaigns and special offers.
Reminders
Automatically remind customers about payments or bookings.
Re-engagement
Bring customers back when transactions are incomplete.
Updates
Send confirmations and service notifications.
Built for businesses across Africa
Live deployments powering real operations today.
Transportation
SpidTix
Passengers book seats, pay via mobile money, and receive digital tickets — all inside WhatsApp. Agencies manage routes and track sales from a dashboard.
Microfinance
MFIDigit
Members check balances, repay loans, and receive reminders on WhatsApp. MFIs onboard in days and manage operations from a branded portal.
Telecoms & Payments
MTN · Orange
Integrated mobile money payments with Orange Money and MTN MoMo. Customers pay within conversations — no USSD codes, no app switching.
Retail & Commerce
Zuwaa · Nourri Express
Product browsing, ordering, and checkout on WhatsApp. Delivery updates and customer support in the same thread.
Your customers already moved on from SMS
SMS gets ignored. WhatsApp gets opened. Meet customers where they already are.
Go live in weeks, not months
We handle the WhatsApp infrastructure so you can focus on your business.
Connect your number
We provision your WhatsApp Business Account, configure webhooks, and set up encryption.
Design your flows
We build customer journeys for your use case — bookings, payments, onboarding, support.
Integrate your systems
Your APIs, databases, and payment providers connected and kept in sync.
Launch and scale
Go live with a dashboard to monitor conversations, payments, and performance.
Ready to get started?
Tell us about your use case. We'll show you how WhatsApp can work for your business.